unifi committed to raise the bar with positive changes
via #khabarbaik movement
unifi,
the premier Convergence brand under Telekom Malaysia Berhad (TM) today shared
its plan for 2019 through its #khabarbaik movement, which is set to bring more
good news Malaysians nationwide. The #khabarbaik movement was unveiled by
Moharmustaqeem Mohammed, Acting Executive Vice President, unifi.
Apa khabar? unifi says
#khabarbaik
The
#khabarbaik movement represents unifi’s commitment to continue raising the bar
on its products and services as unifi constantly innovates and understands its
customers’ needs. unifi hopes that the movement will be a shift in attitude and
approach that seeks to spread positivity, and this has been implemented
internally since the beginning of 2019. #khabarbaik is the attitude that will
be embraced by each and every employee of unifi that will translate to how the
business is run and the positive changes it will bring to consumers and
Malaysia at large.
Moharmustaqeem Mohammed, Acting Executive Vice President, unifi, today unveiled the #khabarbaik movement
According
to Mohar: “As we kick start the year 2019, this has been a very exciting
juncture for unifi. Even as we continue to evolve as an organisation, our
commitment has and will always be to enable digital adoption and a converged
lifestyle for all – across all backgrounds and income groups. We have
contributed a great lot to the country’s digital development and we think that
is worth celebrating. In the meantime, we will continue to work hard to address
customer pain points. We will keep listening and then, come back to market with
more #khabarbaik. That is why the #khabarbaik movement is our way forward to
serve Malaysia through our product offerings and design a better customer
experience.”
First #khabarbaik of 2019
Living
up to its promise of delivering good news to Malaysia, unifi also unveiled the
brand new unifi Mobile postpaid lineup, designed with every Malaysian in mind.
“unifi
aspires for every Malaysian household to be seamlessly connected to their
favourite content and services. However, we understand that there is no ‘one
size fits all’ approach as each member of the family will have different data
consumption. From the teenager who consumes many videos on the move, parents
with young ones that love to explore educational content online, to the
grandparent who uses data primarily to keep in touch with their family members
– unifi Mobile’s newest plans aim to enable every individual’s unique digital
lifestyle, just at the right price points,” Mohar shared.
With
the latest unifi Mobile offering, ‘Adik’, who might not need as much data, can
opt for a smaller mobile data plan of 2GB (1GB LTE + 1GB 3G) at only RM19. The
unifi Mobile 19 plan also comes with five (5) minutes talk time and 25 SMS. Meanwhile,
‘Atuk’ or ‘Nenek’ could opt for unifi Mobile 29 and ‘Kakak’ can choose unifi
Mobile 39 which offers 3GB (2GB LTE + 1GB 3G) and 5GB (4GB LTE + 1GB 3G)
respectively – along with 50 minutes talk time and 25 SMS. As for those who are
happy with 10GB data, they can subscribe to the unifi Mobile 59 plan that comes
with 9GB LTE + 1GB 3G, 100 minutes talk time, and 25 SMS. These tailored plans
will ensure that everyone has just the right plan they need – not too much, not
too little.
These
new offerings will join unifi’s existing unifi Mobile 99 plan which offers never
ending data, calls, and SMS. Now Malaysians will have more options to choose
from when looking for a postpaid plan. The full range of unifi Mobile offerings
are available for purchase on unifi’s website at www.unifi.com.my.
By
introducing simpler and more affordable plans, open for subscription to all
Malaysians, unifi is able to make internet connectivity more accessible to all
citizens, ensuring that Malaysians from all walks of life are able to benefit
from the digital lifestyle.
“This
is definitely aligned to what we hope to spread with #khabarbaik. It is our
commitment to ensure that access to internet connectivity is affordable and
seamless for all. We hope that by introducing value add plans like the unifi
Mobile 19, we can enable more Malaysians to adopt digital technology into their
lifestyle,” said Mohar.
Updates on unifi turbo and
Streamyx upgrades
In
another exciting update, aggressive speed upgrading exercise to unifi packages
are currently ongoing for existing Streamyx customers residing in unifi
coverage areas. Meanwhile, for Streamyx
customers in non-unifi coverage areas, TM is committed to to
bring high speed broadband to them through alternative technologies by TM or
other infrastructure providers, . Where technology permits, TM is doubling the
Streamyx speed at the same price of their current broadband plan.
“In
total, about 1 million are eligible for the
turbo upgrading exercise. Existing unifi customers will see up to a tenfold
speed boost with the turbo upgrades; from 10Mbps to 100Mbps, from 30Mbps to
300Mbps, from 50Mbps to 500Mbps, and from 100Mbps to 800Mbps – all at the same
rates that they are currently paying. To date, we have successfully upgraded
over 910,000 unifi customers and more than 66% of over 340,000 Streamyx customers residing in unifi
coverage areas to unifi; at the same price of their current plan. The rest of
the 130,000 Streamyx customers who have yet to grab this opportunity for the
free upgrade are encouraged to do so. We aim to complete this speed upgrading
exercise by March 2019. In the meantime, we do acknowledge that some upgraded
customers are facing speed hiccups which we are resolving soonest possible,”
Mohar elaborated.
“In
the coming year, we promise to deliver more #khabarbaik in the form of greater
connectivity, seamless customer experience, and an all-round digital lifestyle
to all parts of Malaysia,” he concluded.
To
learn more about the latest unifi offerings, log on to unifi.com.my.
About unifi
unifi,
a premier brand under Telekom Malaysia Berhad (TM), is the one and only
convergence brand that brings you four technology leading products – unifi
Home, unifi Mobile, unifi TV and unifi Wifi, all under one roof.
As
the nation’s leader in seamless connectivity, unifi enables meaningful moments
for you in today's hyper connected world. Thus bringing to life unifi’s
aspiration to be one with its customers, to be The Perfect One.
For
more exciting information on unifi, please visit www.unifi.com.my.
About TM
Telekom
Malaysia Berhad (TM), Malaysia’s Convergence Champion and No. 1 Converged
Communications Services Provider offers a comprehensive suite of communication
services and solutions in fixed (telephony and broadband), mobility, content,
WiFi, ICT, Cloud and smart services. As a market leader, TM is driven by stakeholder
value creation in a highly competitive environment. The Group places emphasis
on delivering an enhanced customer experience via continuous customer service
quality improvements and innovations, whilst focusing on increased operational
efficiency and productivity.
For
further information on TM, visit www.tm.com.my.
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